Virtuální Karta is a “virtual card” that makes it easy for you to travel throughout Pilsen and the Pilsen Region.
You can use it to replace your Pilsen Card. Upload your prepaid pass for travel on Pilsen public transportation* directly to your bank card or smartphone.
Using the Virtuální Karta mobile app, you can easily purchase single tickets for the Pilsen public transportation network as well as for other public transportation systems throughout the Pilsen Region (IDPK network) – plus entrance tickets to select sites!
*) Currently only prepaid passes for the Pilsen public transportation system (PMDP, a.s.) can be purchased.
If you want to use your virtual card to its fullest, download the Virtuální Karta mobile app.
If you only intend to buy prepaid passes and you’d prefer to use your bank card as the storage device for your pass, use the Virtuální Karta e-shop.
In the menu you’ll find four different sections: prepaid passes; single tickets for Pilsen public transportation; single tickets for public transportation in the Pilsen Region; and entrance tickets.
You’ll find the same range of tickets in the app as on the ticket terminals inside Pilsen public transportation vehicles. The prices are also the same. Select your ticket according to the zones and time period you need.
If you aren’t sure if you’re entitled to a reduced fare ticket, consult the PMDP website.
Tip: Your integrated ticket lets you travel with all transportation services (Pilsen municipal transportation, public bus service, trains) for the time period and zones marked on the ticket.
Simply enter where you’re starting and where you’re finishing your journey. Use auto-complete to select the names of the stops. Now enter the time of departure, category, and number of passengers.
If there are several route options, select the one you prefer.
The travel period and price are calculated automatically.
Tip: You can purchase supplemental tickets for your dog, luggage, or bike in the section "Single tickets/other" (the price is always the same, it does not depend on the length of the route).
Have you come to Pilsen Region as a tourist? Under the category “Single transport tickets/other” you can buy the specially priced Pilsen Region Tourist ticket, which is available in several options:
Travel in comfort during your visit!
For now you can use your Virtual Card to buy tickets for the Pilsen Zoo and for the swimming pool.
We will be adding additional sites.
You can pay for your chosen item using Apple Pay or online with your bank card (one-click payment).
You’ll find all of your products under the “Purchased” icon.
When you’re asked to show your transportation or entrance ticket, click on the item to open the QR code verification.
Tip: Only active products are automatically shown. If you want to view a history of all your purchases, untick “Hide invalid tickets”.
The website and app environments are intuitive. But if you want to have everything completely under your thumb, we’ve prepared detailed instructions. Take a look at our step by step guide and learn how you can travel in greater comfort and convenience.
Simply download the Virtuální Karta mobile app and register and you can immediately start purchasing single tickets. Payment is made via Apple Pay or online using your bank card.
If you want to purchase a long-term transportation pass, you’ll have to personalise your account. Enter your personal details and upload a portrait of yourself (a selfie is fine). When you purchase your pass, wither via the mobile app or in the e-shop, choose whether your mobile phone or your bank card will be the storage device for your prepaid pass. Choose the one that you’ve always got with you. You can change the storage device any time later on.
Do the same if your mobile phone/bank card changes or is lost or stolen.
Log in to your account and block your assigned mobile phone/contactless payment card (under "Identifiers" click "Block").
Move your prepaid pass to a new mobile phone/contactless payment card (under "Travel passes" click "Move pass"). Your travel pass will be active within one hour of being moved to the new storage device.
Do the same if you forget your mobile phone/bank card.
In this case, the ticket checker will issue a ticket check report, but all you need to do is appear at the Supplemental Payments counter ("doplatková pokladna") at Tylova 12 with your charged mobile phone within fifteen calendar days and show that you have a loaded prepaid time-restricted pass and the fine will be waived.